GUARANTEE & RETURNS PERIOD
Our success depends on your satisfaction. While we are constantly striving to provide our customers with the information they need to make educated online purchases, we understand there is no substitute for "touching and feeling". We want you to have peace of mind in knowing that you can always return your purchase for a full refund of the product price if, after holding it in your hands or trying it on, you are not completely satisfied. Our policy is simple:
IF FOR ANY REASON YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, SIMPLY RETURN IT TO US WITHIN 30 DAYS OF DELIVERY IN ITS ORIGINAL, UNUSED CONDITION FOR A FULL REFUND OF THE PRODUCT PRICE.
Women’s bikinis (tops and/or bottoms) may not be returned or exchanged.
RETURNS
Upon arrival, inspect your shipment carefully. If there is any loss or damage, please contact us immediately. Returns are accepted up to 30 days after receipt of your order if the merchandise is in its original, unused, and sellable condition. Returns received after the 30 day period are not accepted. In rare cases where we may accept the return after the 30 day period, your refund amount will be the price on RipYard.com at the time the return is processed, less a $15 or 30% restocking fee, whichever is greater.
RETURN INSTRUCTIONS
Please complete and include our RETURN FROM with your securely wrapped package and send it to:
RipYard.com
ATTN: Returns
18486 NW 24th St.
Pembroke Pines, FL 33029
For your protection, please make a copy of your completed form for your records and ship your package to us via a carrier offering package tracking technology, such as UPS or Insured Parcel Post.
IMPORTANT NOTES
• A completed Return Form (or other document including all of the requested information below) must accompany your return.
• We will only credit the original credit card used for the purchase.
• We will only refund the original shipping and non-expedited return shipping costs if the return is a result of our shipping error.
• Orders that shipped FREE will be deducted the original shipping costs unless it was a result of our shipping error.
• To qualify for a refund, all returned products must be returned in their original, unaltered packaging including all labels and tags.
• Your return will be processed and your credit card will be refunded approximately 5 business days after we receive your return.
CLOTHING
• All items must be unused and include the original packaging.
• Clothing must be clean and unwashed with all tags attached – no pet hair, human hair, smoke odors, or makeup stains.
• RipYard.com will refuse clothing returned in unsalable condition OR reduce the refund amount by 50%
FOOTWEAR
• Footwear must not be worn and must include the original, undamaged packaging.
• If you plan to return your footwear, do not wear them after trying them on.
• RipYard.com will refuse footwear returned in unsalable condition OR reduce the refund amount by 50%
WARRANTIES
All items we sell are warranted by the manufacturers against manufacturing defects. Please contact us if you believe your purchase is defective and we will help facilitate a warranty claim with the manufacturer.
